Player Sign-Up Configuration

After setting up your tournament fundamentals, you can enable player self-registration through the MixItOne portal. This allows players to sign up for your tournament and competitions online, reducing administrative overhead and streamlining the registration process.

Overview

The sign-up system works at two levels:

• Tournament-level settings: Configure the overall tournament sign-up experience, including description, banner image, payment methods, and whether sign-ups are enabled.
• Competition-level settings: Enable sign-ups for individual competitions and add competition-specific descriptions.

Players access the portal through a registration link that you can share. The link directs them to sign up for specific competitions within your tournament.

Configuring Tournament Sign-Up

To configure sign-up for your tournament, navigate to the Tournament tab and click "Configure" in the Sign-ups section. This opens a wizard that guides you through the setup process.

Step 1: Tournament Description and Image

The first step allows you to customize how your tournament appears to players:

• Banner Image: Upload an image that will be displayed at the top of the registration page. This helps players identify your tournament and makes the page more visually appealing.
• Description: Write a detailed description of your tournament using rich text formatting. This is where you can provide information about:
  • Tournament dates and location
  • Entry requirements or eligibility
  • Tournament format and structure
  • Any special rules or information players should know

The description supports HTML formatting, so you can include headings, lists, links, and other formatting to make it easy to read.

Step 2: Payment Methods

Configure how players can pay for tournament entry. You can add multiple payment methods, and players will be able to choose from the available options.

Available Payment Methods

MixItOne currently supports only the following payment methods for tournament sign-ups. These are the complete list of available options:

• Cash / door sales (Available globally)

  • Players pay with cash in person at the venue
  • Configuration: Only requires setting the payment amount
  • Instructions shown to players: "Please bring exact cash to the venue. Payment will be collected at the door before entry."

• Bank transfer (NZ) (Available in New Zealand)

  • Players pay by bank transfer to a New Zealand bank account
  • Configuration requires:
    • Payment amount
    • Bank account number (format: XX-XXXX-XXXXXXX-XX)
    • Account name
  • Instructions shown to players: Includes the bank account details and payment reference information

Not currently supported

The following payment methods are NOT currently available for tournament sign-ups:

• Credit cards
• Debit cards
• Stripe payments
• PayPal
• Other online payment processors

Only Cash and Bank transfer (NZ) are supported at this time. Payment methods are filtered based on your account's region—for example, New Zealand accounts will see "Bank transfer (NZ)" as an option, while accounts in other regions will only see globally available methods like "Cash / door sales".

Adding Payment Methods

1. Click "Add payment method" to see available payment methods for your region. You will only see the payment methods listed above (Cash and/or Bank transfer (NZ) depending on your region).
2. Select a payment method type from the available options.
3. Configure the payment method:
   • Description: A short description that appears to players (e.g., "Pay by bank transfer")
   • Amount: The payment amount for this method
   • Additional configuration: Some payment methods require additional details:
     • Bank transfer (NZ): Requires bank account number (format: XX-XXXX-XXXXXXX-XX) and account name
     • Cash / door sales: Only requires the amount

You can add multiple payment methods, allowing players to choose their preferred payment option. Each payment method can have a different amount if needed.

Payment Type: By Player or By Entry

Choose how payment is collected:

• By player: Each player pays individually, regardless of whether they're in a singles or doubles competition. In doubles, both players would pay separately.
• By entry: Payment is collected once per entry. In doubles competitions, only one player (the one who initiates the sign-up) needs to pay for the entry.

Doubles competitions

When payment is set to "By entry" for doubles competitions, the partner who signs up second will see a message indicating they don't need to make a payment, as payment is handled per entry rather than per player.

Payment methods are optional—you can enable sign-ups without requiring payment if your tournament is free.

Step 3: Confirmation Message

Customize the message that players receive via email after you confirm their entry. This message is sent automatically when you approve a player's registration in the tournament management interface.

The confirmation message supports HTML formatting, so you can include:

• Welcome information
• Tournament details and schedule
• What to bring or prepare
• Contact information for questions
• Any other relevant information

Step 4: Enable Sign-Ups

The final step controls whether sign-ups are active:

1. Enable signups: Toggle this option to make the tournament registration link active. When enabled, players can access the registration page and sign up for competitions.
2. Registration link: Once enabled, you'll see a registration link that you can copy and share with players. This link directs players to the portal where they can sign up for your tournament.

important

Even if sign-ups are enabled at the tournament level, players can only sign up for competitions that have been individually enabled (see Enabling Sign-Up Per Competition below).

Enabling Sign-Up Per Competition

After configuring tournament-level settings, you need to enable sign-ups for each competition individually. This gives you granular control over which competitions are open for registration.

Enabling a Competition

1. Navigate to your tournament and open the competition you want to enable (click on the competition name).
2. In the Sign up section, toggle "Enabled" to turn on sign-ups for that competition.
3. The competition must be in "setup" or "entry_open" status to enable sign-ups. If the competition has already started or been completed, you cannot enable sign-ups.

Competition Description

Each competition can have its own description that appears to players when they view that specific competition in the portal:

1. In the competition drawer, find the "Description" field in the Sign up section.
2. Click "Edit" to add or modify the competition description.
3. Use the rich text editor to format your description with HTML.
4. Click "Save" when done.

This description is separate from the tournament-level description and allows you to provide competition-specific information, such as:

• Skill level requirements
• Entry limits
• Competition-specific rules
• Format details

Competition Sign-Up Link

Each competition has its own direct sign-up link that you can share. This link takes players directly to the registration page for that specific competition, bypassing the tournament overview page.

You can find the competition sign-up link in the competition drawer under the Sign up section.

Sign-Up Requirements Checklist

The Sign-ups panel in the tournament view provides a helpful checklist to ensure all requirements are met:

• ✓ Make a competition: At least one competition must exist
• ✓ Enable sign-ups for a competition: At least one competition must have sign-ups enabled
• ✓ Set a banner image: A banner image should be uploaded
• ✓ Set a description: A tournament description should be provided (minimum 6 characters)
• ✓ Configure payment: Payment methods should be set up (optional)
• ✓ Enable signups: The tournament-level sign-up toggle should be enabled

The registration link will show as "Active" when all requirements are met, or "Inactive" if any are missing.

Player Registration Flow

When players access the registration link, they go through the following process:

1. Tournament Overview: Players see the tournament banner image, description, and list of available competitions.
2. Competition Selection: Players can view competition details and select which competitions they want to enter.
3. Email Verification: Players enter their name and email address, and receive a verification email with a magic link.
4. Mobile Number: Players provide their mobile number (optional but recommended).
5. Partner Code (for doubles): For doubles competitions, players can either:
   • Sign up alone and receive a partner code to share
   • Enter a partner code to join an existing entry
6. Payment Selection: If payment methods are configured, players select their preferred payment method and complete payment instructions.
7. Confirmation: Players receive a confirmation that their registration is pending approval.

After registration, you'll see the player's registration in the tournament management interface, where you can review and confirm their entry.

Best Practices

• Clear Descriptions: Write detailed, clear descriptions for both the tournament and each competition to help players understand what they're signing up for.
• Payment Instructions: If using bank transfer, provide clear instructions in the payment method description to reduce confusion.
• Competition-Specific Details: Use competition descriptions to highlight differences between competitions (e.g., skill levels, age groups).
• Timely Approval: Review and approve registrations promptly so players know their entry is confirmed.
• Test the Flow: Before sharing the registration link publicly, test the sign-up process yourself to ensure everything works as expected.

With sign-ups properly configured, players can register for your tournament independently, saving you time and making the registration process smoother for everyone involved.