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Members

The Members section is your club's member book. It is where you keep the people your club knows about: formal members, casual participants, guests, and anyone else who may need to be included in sessions or club records.

Pro feature

All clubs can use the member book for casual participants. Tracking formal membership, membership periods, membership requirements, and required documents is available with a MixItOne Pro subscription.

Members, players, and casual participants​

The member book supports different ways of tracking people:

  • Members section: The member book for your club. It includes everyone your club tracks.
  • Formal members: People with club membership periods, requirements, or accepted documents. This is a Pro feature.
  • Casual participants: Drop-ins, guests, or pay-and-play people who can be included in the member book without formal membership requirements.
  • Players: People taking part in a session, game, or tournament.

For many clubs, everyone in the book may be a formal member. For other clubs, some people regularly turn up to play without becoming paid members. MixItOne supports both models.

Adding people to the member book​

You can add people to your club in several ways.

From the members section​

  1. Navigate to your club and click Members
  2. Click Add member
  3. Enter the person's name (required)
  4. Optionally add their email and phone number
  5. Select a group for the person (see Groups for more information)
  6. Click Save

During a game session​

When running a game session, you can register players directly:

  1. Start a session or open an active session
  2. Use the player search to find existing people or create someone new
  3. New people created during a session are automatically added to the club member book

Importing people​

You can bulk import people from the Members section:

  1. Open the More menu
  2. Click Import
  3. Upload a CSV file with member information
  4. Review and confirm the import

Member book information​

Each person in your member book can have:

  • Name: The person's name (required)
  • Email: Contact email address
  • Phone: Contact phone number
  • Group: Their skill or scheduling group (see Groups)
  • Active status: Whether they are currently active in the club
  • Member type: Whether they are a formal member or casual participant (Pro feature)

Member settings​

Member settings control which kinds of people your club can track in the member book. You can configure them under Settings > Club > Members.

  • Allow casual participants: Include drop-ins and guests in the member book without formal membership requirements.
  • Track formal membership: Apply membership periods, requirements, and documents to formal members.

Free accounts can use the member book for casual participants. To track formal membership, membership periods, membership requirements, and required documents, you need a Pro account.

Formal members may have additional requirements such as:

  • Required email address
  • Required phone number
  • Required acceptance of club documents, such as waivers or policies

You can add required documents under Settings > Club > Documents. See Documents for more information.

Groups​

People in the member book can be assigned to groups. Groups help manage skill levels and make session auto-fill fairer. The default groups are Beginner, Intermediate, and Advanced, but you can create custom groups.

Groups are used by the auto-fill feature to assign players to courts during sessions. See the Groups and rules guide for more information.

Notes​

You can add notes to a person's profile to keep track of important information, preferences, or special instructions. Notes are visible to club administrators.

Active and inactive people​

People can be marked as active or inactive:

  • Active people appear in the member book and can be registered for sessions
  • Inactive people are hidden from most views but remain in club history

You can change active status from the edit form or with bulk edit.

Managing the member book​

Editing a person​

  1. Navigate to Members in your club
  2. Click a person's name or use the edit button
  3. Update any information
  4. Click Save

Bulk operations​

You can perform bulk operations on multiple people:

  1. Select multiple people using the checkboxes
  2. Use the bulk actions menu to:
    • Change groups
    • Update active status
    • Promote casual participants to formal members (Pro feature)
    • Delete people from the member book

Deleting someone​

People can be deleted individually or in bulk. Deleting someone removes them from your club but preserves their historical game data for statistics.

Session history​

Each profile shows:

  • Session count: Total number of sessions the person has participated in
  • Last session: Date of their most recent session

Player portal​

People in your member book can use the player portal to:

  • View their game history
  • Mark I'll be there or No for the club's next upcoming session (shown to admins as expected players when running a session)
  • Update their profile information
  • Accept club documents

People open the player portal through a unique link or by signing in with their email.

Tags:ClubsMembersPlayers